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Mobile Device as a Service (MDaaS): A Practical Guide for IT Managers and CTOs

Feb 25, 2024

Reduce the strain on your IT department by centralizing device management, offering scalable solutions, and automating processes.

a man is sitting at a desk looking at his cell phone .

Mobile Device as a Service (MDaaS) is reshaping how businesses manage and deploy their mobile devices. This model offers a comprehensive solution for the entire lifecycle of mobile devices, significantly reducing the IT department's workload and operational costs. Here's an in-depth look at how MDaaS can benefit your organization, focusing on practical aspects that matter most to IT managers and CTOs.


Partnerships with Leading Wireless Carriers

MDaaS leverages partnerships with top wireless carriers in the U.S. and Canada, providing businesses with extensive coverage and service quality. These partnerships enable features like cross-carrier access and pooling, allowing businesses to manage mobile plans and usage across their workforce more efficiently.


Customized Portals for Data Management

With MDaaS, businesses gain access to customized portals that offer advanced data visualization tools. These portals are designed to give IT managers clear insights into mobile device usage, aiding in decision-making processes to optimize costs and enhance productivity.


Streamlined Device Staging and Kitting

A core component of MDaaS is its comprehensive support for device staging, kitting, and procurement, integrated with mobile device management (MDM) support. This means devices are delivered configured according to specific business requirements and ready for immediate use. This streamlined process offloads a significant burden from IT staff, freeing them up for more strategic tasks.


AI-Powered Order to Delivery Automation

MDaaS incorporates AI to automate the order-to-delivery process, eliminating wait times and the need for rush shipping. Smart warehouses and automated systems ensure that on-demand orders are processed quickly and accurately, providing same-day shipping for enterprise mobility services. This automation supports businesses in achieving efficiency and meeting immediate needs without delay.


Managed Mobility Solutions

The overarching aim of MDaaS is to alleviate the IT department's challenges by managing mobile devices more effectively and at a lower cost. Managed mobility solutions under MDaaS are tailored to fit the unique needs of each organization, offering scalable, secure, and comprehensive mobile device management.



MDaaS presents a forward-thinking approach to managing mobile devices within businesses. By centralizing device management, offering scalable solutions, and automating processes, MDaaS can significantly reduce the strain on IT departments. For IT managers and CTOs looking for practical, effective strategies to manage their mobile fleets, MDaaS offers a solution that streamlines operations, reduces costs, and enhances device management across the board. This service model allows businesses to focus on their core activities, knowing their mobile device management is efficient and comprehensive.

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